FAQ
Collapsible content
How Much is Shipping?
Items are FREE Shipping on Orders over $150. See shipping fees here!
Do you Ship Internationally?
Yes, we ship worldwide.
How Long Will My Order Take To Be Delivered?
Once your order has reached the shipping company it will take the follow time frame to be delivered to you.
USA: 7 - 12 days
Canada: 7 - 21 Days
Australia: 7 - 21 days
New Zealand: 8 - 21 days.
Europe: 9 - 21 days
Latin America: 9 - 21 days
Other countries: 10 - 21 days
How do I Track My package?
We will send you a tracking number when your order ships. Simply visit the carrier's website and enter the tracking number to see the shipping status of your package.
Can I choose Another Carrier?
When you place your order at Bolvado.com, you may choose standard insured post shipping.
How much will customs charges be for my country?
As charges are individually assessed by your country’s officials upon import, we are unable to provide an estimate on how much you may be charged for customs. Charges vary from cases to case. Instead, please try contacting the customs officials in your country to get a better idea of what the customs charges may be for your order.
Why My Shipment Status is Not Update?
Your shipment may be delayed for many reasons. Common delays can be due to e.g. weather incidents, customs or backlogs.
Help! There's A problem With My Shipment!
If there's an issue with your package, please contact our Support Team. Please be sure to include your order and tracking numbers, a brief explanation of the problem, and any case or reference numbers you have started with the carrier.
Customs Charges
The value and shipping information is printed on a sticker on the outside of the package when your order is shipped. We will mark the package as gift for our customers. BUT duties and taxes are calculated and charged by customs officials in your country. As such, they are beyond our control. As the importer of record, you are responsible for duties, taxes, and any other charges that your country chooses to impose for the import.
How much will customs charges be for my country?
As charges are individually assessed by your country’s officials upon import, we are unable to provide an estimate on how much you may be charged for customs. Charges vary from cases to case. Instead, please try contacting the customs officials in your country to get a better idea of what the customs charges may be for your order.